Owner: “I could do the repairs myself for a lot less than you are charging.”
Manager: “I’m sure you can. You are welcome to do the repairs if you want.”
Owner: “I have a guy who will do the work for less than half of what you are charging but I have to oversee him and pickup his supplies.”
Manager: “You are welcome to use him.”
Owner: “But I live 3 hours away. It’s a hassle to come down there and take care of it.”
Manager: “Yes, I can imagine that would be.”
Owner: “I just don’t like paying your prices. They are too high.”
Manager: “How much is your time worth to drive 3 hours each way to oversee a guy painting your apartment and picking up paint for him?”
I hear this constantly. This morning as a matter of fact. You can’t have it both ways. I don’t change the oil in my car – I pay someone to do it for a lot more than I could do it on my own. I don’t want the mess, hassle and work involved with changing my oil. I’m happy that someone will do it for me.
A landlord has a choice – take time out of their schedule to do the work or pay someone to do the work. It’s their choice. A manager can lay out the options but can’t be expected to do the work for free.